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Position Vacancy

Water PNG Limited is a Commercial Statutory Organization established by Parliament under the National Water Supply and Sanitation Act 2016. Its main business functions are to coordinate planning, design and construction of water supply and sewerage infrastructure; and manage and charge for supply of water and sewerage services. In line with our continuous growth and expansion in Papua New Guinea major urban towns and cities and in recent years into the rural district towns, the following job opportunities are now available to be filled immediately. Thus suitably qualified and experienced candidates who are keen to pursue a career opportunity with us in these roles are invited to apply accordingly.

 


TEAM LEADER CUSTOMER SUCCESS (1x)

Location/Position Grade: Kainantu (Gr: 8)

PRINCIPLE ACCOUNTABILITIES:

Reporting to the Business Centre Manager, the Team Leader Customer Success will be primarily responsible for providing administrative and clerical services in order to ensure effective and efficient administrative operations of the Business Centre; The incumbent must ensure the smooth and efficient day-to-day operations of the branch in line with accepted accounting principles and procedures; The incumbent must build strong professional relationships with customers to ensure all queries and complaints are handled promptly and satisfactorily; The position is to administer the billing cycle, revenue collection, maintaining budget expenditure and overall administrative affairs of the Branch; The incumbent must have the ability to lead a team to achieve required results

REQUIREMENTS: The position requires a Diploma in Business Management/Accounting/HR or Office Administration would be an advantage; Must have excellent leadership and managerial skills; Must be able to make solid business decisions; Must be professional and positive; Must have integrity, initiative and be focused on achieving results; Be able to think, communicate and present information effectively; Must have sound Performance Management skills; A minimum of 5 years’ experience in a customer service  and supervisory role is essential; Must be customer-centric (strong customer focus). Must be Kainantu based and must have own accommodation.

 

We are seeking a detail-oriented, thorough, and organized  Strategic Planning Officer to provide technical, administrative, organizational and development support to Manager Strategic Planning in carrying out duties and responsibilities relevant to the Corporate Strategic Planning functions of the Executive Division in Water PNG Limited (WPNGL). 

 

Key Accountabilities

§  Provide relevant technical and administrative support in the implementation and monitoring of WPNGL strategic and operational planning process, including the development and coordination of the Long Term Strategic Plan, Medium Term Corporate Plan and Annual Business Plans;

§  Support Manager Strategic Planning in coordination of reviews and performance reporting of the annual Business Plans and Medium Term Corporate Plans as part of the ongoing role of the Corporate Planning function;

§  Support Manager Strategic Planning in the facilitation and management of Board & Management sub-committee meetings;

§  Provide administrative liaison and communication with key stakeholders and partners of WPNGL to ensure ongoing rapport and interest with external stakeholders;

§  Lead in administrative and logistical organization for conferences, workshops, meetings etc.. that the Corporate Strategy & Planning Unit is spearheading or responsible for;

§  Oversee the upkeep and management of all research and data/information relevant to Corporate Strategy & Planning;

§  Undertake economic and financial modeling of new and existing water and sewerage projects;

§  Undertake other duties as directed and/or delegated by Manager Strategic Planning.

 

Qualifications and Job Requirements

§  Appropriate tertiary qualification in Public Administration/Policy, Strategic/Business Management or Economics is essential.  (A Honors Degree or similar advanced degree would be a bonus);

§  Sound knowledge of the National Governments development strategies and policies,  including major  program development, implementation and management would be an advantage;

§  Demonstrate capability in strategic planning and business management;

§  Ability to meet demanding deadlines and work under pressure;

§  Demonstrate administration and logistics management skill;

§  Well developed skills in MS Applications such as Word, Excel, Access, Project and Power-point, and other PC knowledge and proficiencies in research & database programs;

§  Highly developed analytical and communication (oral & written) skills including research, surveys, and graphs is highly recommended;

§  Sound administrative and organizations skills.  Excellent facilitation skills are also required to arrange regular consultations, meetings, workshops, conferences, etc…

§  Relevant work experience of minimum 5 years in similar roles in strategic and commercial planning and business development environment, preferably with Government donor funded programs or commercial enterprise or organization.